Frequently Asked Questions
Everything you need to know about working with Vortex BD — from pricing and timelines to services, support, and partnerships. Can’t find your question? Contact us.
General
What services does Vortex BD offer?
Vortex BD is a full-service creative marketing agency in Cairo, Egypt. We offer digital marketing (SEO, PPC, social media), branding & identity, ATL & BTL advertising, web & mobile app development, motion graphics, 3D visualization, public relations, and full-stack media management for enterprise clients.
Where is Vortex BD located?
Our headquarters is at 26 Omar Ibn El-Khattab, Dokki 12611, Giza Governorate, Egypt. We serve clients across MENA, the Middle East, and selected international markets.
How long has Vortex BD been in business?
Vortex BD was founded in 2016 and has grown into one of Egypt’s trusted creative agencies, having delivered 200+ projects, 36 active media campaigns, and partnerships with leading brands like Halwani Bros, Ideal Standard, Seoudi, Arab Bank, and ZTE.
Pricing & Payment
How much does a typical project cost?
Project pricing depends on scope, complexity, and timeline. Small branding packages start from EGP 15,000, websites from EGP 25,000, and full marketing retainers from EGP 20,000/month. Request a custom quote for an accurate estimate.
What payment methods do you accept?
We accept bank transfers, Visa/Mastercard, Instapay, Vodafone Cash, and installment plans for larger contracts. International clients can pay via wire transfer or PayPal.
Do you offer discounts or special offers?
Yes — we run seasonal promotions and offer multi-service bundles. Follow our social channels (@vortexbd_c) for the latest deals, or ask your account manager about loyalty discounts.
Timelines & Process
How long does a website project take?
Landing pages: 1–2 weeks. Standard business websites: 3–5 weeks. E-commerce or custom web apps: 6–12 weeks. Timeline depends on content readiness, revision rounds, and integrations.
What does your design process look like?
Our 5-step process: 1) Discovery & Brief → 2) Strategy & Concepts → 3) Design & Development → 4) Review & Revisions → 5) Launch & Support. You’ll receive milestone updates at every stage.
How many revisions are included?
Each project includes 2–3 rounds of revisions at each design milestone. Additional revisions can be added at standard hourly rates.
Services & Capabilities
Do you provide logistics services?
Yes, but only within our advertising & production scope — including event logistics, printing distribution, outdoor installations, and activation campaigns.
Do you work with clients outside Egypt?
Yes — we serve clients across MENA (Saudi Arabia, UAE, Kuwait, Jordan, Lebanon) and have ongoing partnerships in Africa and Europe.
Can I hire Vortex BD as a long-term marketing partner?
Absolutely. We offer monthly retainer packages for ongoing digital marketing, content production, social media management, and performance ads.
Is partnership or white-label work available?
Yes — we welcome agency partnerships, white-label production, and referral collaborations. Check our Agencies Prices page or contact us directly.
Support & After-Launch
Do you provide post-launch support?
Yes. Every project includes 30 days of free post-launch support. Extended support and maintenance packages are available monthly or yearly.
Do I own the final files and design rights?
Yes — once final payment is received, full ownership of all approved deliverables (logos, designs, code, content) transfers to you with no restrictions.
How do I get started?
Simply contact us with a short brief about your project, or call us at +20 2 0111 122 1837. We’ll respond within 24 hours with next steps.